Customer support Representative- Check ‘n Go/Allied Cash Loan
Can you enjoy supplying exemplary solution and building enduring consumer relationships? Do you need to move beyond conventional jobs that are retail begin to build your job? Have you got fascination with being part of an industry-leading economic solutions business? Isn’t it time which will make your following move? In that case, you want to speak with you!
Breakdown of Role and Key Accountabilities:
Our Customer Service Associates have reached the center of that which we do at Check ‘Go and Allied advance loan, both right area of the Axcess Financial group of businesses. Every day in towns and towns around the world, these are generally greeting clients, processing loan requests, responding to inquiries about services and products, advertising new services, and much more — all using the aim of delighting our respected clients. We offer cash solutions for genuine people and make an effort to function as the choice that is first everyday monetary solutions. We people concentrate on building relationships to make sure client requirements are now being offered utilising the most readily useful services and products we are able to provide.
- Relationship management: place our clients during the center of every thing we do. Exemplify our product Sales culture. Provide and educate clients regarding the item profile. Escalate problems to your Store Manager, DDO, and Corporate Office if not able to resolve the problem straight because of the client.
- Cash maneuvering: Handle and count currency, money, and coins to incorporate owning a money cabinet, counting money deposits, going cash from safe safe to cash cabinet along with other money control demands. Accountable for bank deposits or bank pick-ups. Balance batch that is individual with shop product product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
- Conformity: accountable for compliance with company/State policy and procedures Federal that is including regulation relevant.
- Inbound/Outbound calls: response phone inquiries as a result to questions that are general consumer applications, needs or other dilemmas. Put outgoing consumer courtesy and collection telephone telephone telephone calls prior to federal laws and shop working procedures.
- Brand Ambassador: improve the Check ‘n get brand name expertly and make certain shop look ( external and internal) is maintained to business requirements. Help out with the execution of most Company marketing plans and programs, ensuring precise and prompt set-up, exceptional execution and within founded due dates.
Minimal Education and Enjoy Involved:
- 2 yrs past product sales and customer support experience chosen.
- 2 yrs cash maneuvering experience chosen.
- Will need to have own private dependable transport in compliance with published policy and procedure. This might NOT include transport that is general public transport from household or buddies. Must keep https://cashnetusaapplynow.com/payday-loans-ne/scottsbluff/ a valid license and legitimate car insurance while used by the organization.
Furthermore, you can expect: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, life insurance policies), an ample premium time off system, 401k retirement plan, tuition reimbursement, plus a work environment that is engaging.
About Axcess Financial:
Our company is an independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to deal with their individual funds whenever, where and exactly how they desire. It is our objective getting individuals the cash they want whenever it is needed by them. We make certain we achieve this in a real means that is accountable and of their means.
Dedication to Diversity:
Axcess is dedicated to employing and keeping a workforce that is diverse. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to competition, color, faith, gender, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or other protected course.
This publishing is supposed to spell it out the basic nature associated with work expected to be done and it is maybe perhaps maybe perhaps not a thorough listing of all obligations, duties and skills necessary for the career.